Privacy Policy
Last updated: 15.04.2026
1. Introduction
Welcome to Village Technologies GmbH (in formation) (“we,” “our,” or “us”). We are a Swiss-based company. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Personal Information
We collect the following information:
- Email address, profile details, and household information.
2.2 Automatically Collected Information
- Usage data and analytics
- Device information and browser type
- IP address (for security and fraud prevention)
3. How We Use Your Information
We use your information to:
- Provide personalized task guidance based on your profile
- Send you task reminders and notifications (with your consent)
- Send calendar invites for deadlines to your email
- Generate email drafts in local languages
- Improve our services and user experience
- Comply with legal obligations (GDPR, Swiss DPA)
4. Data Storage and Residency
- Profile Data: Your profile and account data are stored exclusively in Switzerland (AWS Zurich region via Supabase).
- Communication Data: For email delivery, automation (MailerLite), and transactional emails such as calendar invites and reminders (Resend), limited data such as your email address and name may be processed in the European Union or the United States under strict Data Processing Agreements and the Swiss-U.S. Data Privacy Framework.
- Data Backups: For data security and business continuity, encrypted database backups are stored in private GitHub repositories. These backups are protected with strong symmetric encryption, ensuring the data remains completely unreadable by third parties or unauthorized personnel.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We share your information only with trusted service providers who process data on our behalf under strict confidentiality agreements:
- Supabase: For database hosting and authentication (Zurich, CH).
- MailerLite: For marketing emails and automation (EU).
- Resend: For transactional emails, task reminders, and calendar invites (US).
- Vercel: For hosting the web application infrastructure (Global/Zurich).
- GitHub: For providing automated operational infrastructure and hosting encrypted secure database backups (US/Global).
6. Your Rights (GDPR & Swiss DPA)
You have the following rights regarding your personal data:
- Right to Access: Request a copy of all your personal data held by us.
- Right to Rectification: Update or correct your profile information at any time.
- Right to Erasure: Delete your account and all associated data, subject to legal retention obligations.
- Right to Restriction of Processing: Request that we limit the processing of your data under certain conditions.
- Right to Data Portability: Export your data in a structured, machine-readable format.
- Right to Object: Opt-out of specific data processing activities, such as email notifications.
- Right to Withdraw Consent: Revoke any consent previously given for data processing at any time.
- Right to Lodge a Complaint: Contact the Federal Data Protection and Information Commissioner (FDPIC / EDÖB).
How to exercise your rights:
Contact us at hello@expatvillage.ch.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Specifically:
- Account data: Retained until account deletion
- Email drafts: Auto-deleted after 30 days unless saved
- Audit logs: Retained for 1 year for security and compliance
- Deleted accounts: 30-day grace period for recovery, then permanent deletion
- Secure backups: Retained for a maximum of 30 days before being automatically and permanently deleted
8. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising. For more details, see our Cookie Policy.
9. Children's Privacy
Our service is not intended for minors under 18. We collect household member information (including children's names and dates of birth) only to provide task guidance for families. This information is stored securely and is only accessible to the account holder.
10. International Data Transfers
Your data may be processed and stored in servers located in Switzerland, the European Union (EU), and the United States. Specifically, encrypted database backups are transferred to GitHub (US) for secure storage. We ensure that all data transfers are conducted with appropriate safeguards in compliance with GDPR and the Swiss Federal Act on Data Protection (FADP).
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: hello@expatvillage.ch